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Home  ›  Apple Push Notification Service Can Only Be Set Up From Mac?

Apple Push Notification Service Can Only Be Set Up From Mac?

Written By Wednesday, April 6, 2022 Add Comment Edit

If you lot are subscribed (device within Audience > All Users) only cannot see notifications, use the Notifications Not Shown Guide.

If yous are not subscribed, please make certain you lot followed each step of the Web Push Quickstart or WordPress Setup before continuing below.

OneSignal prints helpful error messages in your browser's Developer Tools Console when viewing your site with the OneSignal code active. Follow these steps to open up the Chrome Developer Tools Console and check for errors on the site:

  1. Open the browser'due south Developer Tools Console with is F12, or right-click the browser and press "Audit", or become to "View > Programmer > JavaScript Console".
  2. Make sure you are on your website with the OneSignal code enabled.
  3. Subscribe to your website if you have not done and then already and check for the post-obit errors:

There is a common error thrown when trying to connect with the OneSignal Service Worker files. More details on how to set up this run into: 403 or 404 Service Worker Installation Errors.

Your electric current site origin does not match your settings in the OneSignal Dashboard. Run across Incorrect Site Url Error.

The OneSignal web SDK can only be initialized once. You added the OneSignal init code twice, commonly if you have our WordPress plugin and added code directly. Run into OneSignal Initialized Twice.

The OneSignal Service Worker files are beingness redirected just should be in the root directory and attainable. See CDN and Redirects.

The OneSignal Service worker files OneSignalSDKWorker.js and OneSignalSDKUpdaterWorker.js must be transferred with the MIME content-blazon application/javascript.

This mistake simply comes upward when selecting the iPad or iPhone view in Chrome's dev tools which mocks the navigator.userAgent string to an iOS device, however information technology does not mock window.safari and so this error occurs in that testing environment.

On a real iOS device in either the Chrome or Safari browser this error does non occur. No javascript errors come up on a real iOS device.

After y'all try subscribing to your site, if yous encounter a 403 or 404 error in your Browser Console and/or in your onesignal.com Dashboard > Audience > All Users folio, that means something is blocking the OneSignal Service Worker files from beingness publicly accessible.

These files must be spelled with the upper instance messages and not redirects. You should be able to visit these pages without whatsoever errors.

If you followed the Typical Setup or Custom Code Setup (HTTPS sites that exercise not utilize the OneSignal Plugin) should be able to view them at:

  • https://yoursite.com/OneSignalSDKWorker.js
  • https://yoursite.com/OneSignalSDKUpdaterWorker.js

If you employ OneSignal WordPress Plugin should exist able to view them at:

  • https://yoursite.com/wp-content/plugins/onesignal-free-web-push button-notifications/sdk_files/OneSignalSDKWorker.js.php
  • https://yoursite.com/wp-content/plugins/onesignal-free-web-push button-notifications/sdk_files/OneSignalSDKUpdaterWorker.js.php

Please make sure you added these files correctly by post-obit our Service Worker Setup.

If still having issues, common reasons for these being beingness inaccessible:

Brand sure OneSignalSDKWorker.js and OneSignalSDKUpdaterWorker.js are being served from the same summit-level domain of your site. It cannot exist served past a CDN or a redirect or a domain other than the domain the visitor is currently on. Come across the Same Origin Policy Guide for more details on this browser restriction.

WordPress Plugin Users see mutual CDN and Cacheing Plugins to fix this.

Not-WordPress users meet our OneSignal Service Worker FAQ if you cannot add the files to the root directory.

If you are integrating OneSignal into a site with an existing service worker (like a PWA), you may take to merge service workers in guild for OneSignal to work correctly. See OneSignal Service Worker FAQ for more than details.

In your browser's evolution tools, go to the Service Workers section (under "Application" tab in Chrome) and look for "OneSignalSDKWorker.js" as the source for the service-worker for your domain. Detailed Steps to Reproduce.

If you do not meet the OneSignal service worker there, you lot have not configured OneSignal correctly.

If you only see a dissimilar service-worker on your site, it may be causing a conflict with OneSignal'due south service-worker. Try merging the service-workers to resolve the outcome.

Make sure your site url is correct.

  • world wide web and non-world wide web are different. Fix site url in OneSignal based on the version you want to apply.
  • HTTP and HTTPS are as well very different. More details in Spider web Push HTTP vs. HTTPS
  • Ignore Subdirectories having a subdirectory like /web log does not affect this and can be ignored for setup purposes.

HTTP sites must add a Label that is 4 letters or more.

WordPress users with HTTP sites, make sure your Label matches the plugin OneSignal Characterization. Do not add bone.tc to the OneSignal Characterization field. Press "Save" at the lesser of the plugin if you updated this.

  1. Brand certain you are testing with the latest version of Chrome or Firefox.
  2. Do non use incognito style, private browser style or guest browser mode or Firefox'south ESR versions. Subscription to push does not work in these modes.
  3. Apple tree currently still does not support Web Push button Notifications on iOS mobile devices similar iPhones and iPads. Currently iPhones and iPads can only get notifications from mobile apps, non from websites.
  4. Supported browsers can be viewed in the Web Push Overview.

iOS - Apple currently nonetheless does not support Spider web Push Notifications on iOS mobile devices like iPhones and iPads. For more information, please read our Web log Post.

Android - Web push works automatically on android mobile devices using a supported browser.

1 - Offset make sure your site works on Desktop before testing on mobile.

2 - You may be subscribed on android spider web already, only our dashboard does not differentiate mobile web subscribers from desktop web subscribers.

An android spider web subscriber shows as Linux armv8l in the Device column of the "All Users" page.

3 - Check if Notifications are enabled on Chrome in your Android Settings > Application Manager > Chrome. Make sure "Testify notifications" is checked like this: https://i.imgur.com/LY810Mj.png on Firefox information technology will exist the same: https://i.imgur.com/a3lB88b.png

four - Articulate your Chrome Enshroud. If your browser cache is full on mobile, this may not allow further prompting or subscription. See Clearing your enshroud and resetting push permissions based on your browser to test your site again.

5 - Some users reported that uninstalling Chrome and re-installing it on the mobile device fixed an issue where subscription on the prompt would not work.

1 - Apple currently even so does not support Web Push Notifications on iOS mobile devices like iPhones and iPads. For more data, please read our Blog Post.

ii - The icon you uploaded on the OneSignal Dashboard > App Settings > Safari Configuration MUST to be exactly 256X256.

three - The Site URL set in the Safari Config must be exactly what you see when visiting the site. For example, if you encounter https://www.yoursite.com in the browser, then yous must add this to the setup field. www and non-www sites are unlike origins.

four - Safari 12.1 created a new rule that users must perform some action on the site before they can get prompted

Y'all must use the Slide Prompt on Safari. This is why the slide prompt ever shows before native if you use our Typical Setup.

If yous want to use only the native browser prompt, you volition demand to setup your ain trigger to detect a user action. Then call OneSignal.showNativePrompt(); when you desire to evidence the native prompt. Otherwise, please utilize the OneSignal.showSlidedownPrompt(); if you are having problems.

five - Finally, attempt Clearing your cache and resetting push permissions to see your site equally a offset time user and effort to subscribe again.

Due to Safari's custom web push implementation, your site proper name and icon image are treated as static resources downloaded and stored locally on the user's reckoner. New site names and new images are not updated or downloaded.

Unfortunately anyone subscribed with these older resources volition need to clear your cache and resetting button permissions and return to the site to resubscribe.

See Immigration your cache and resetting push permissions for more than details.

The browser'due south programmer tools can be used to interact with the spider web SDK on your webpage and enable logging or easily ship test notifications to yourself.

Chrome - Right click on the page, click Inspect, and click the Console tab of the popup window that opens up.

Firefox - Right click on the page, click Inspect element, and click the Panel tab of the popup window that opens up.

Safari - Go to Safari -> Preferences -> Advanced and make certain Show Develop menu in menu bar is checked. And so, on your webpage, right click, click Inspect element, and click the Console tab of the popup window that opens up.

Chrome on Android - Enable USB Debugging, connect your device into your computer and access the Dev Tools with chrome://audit#devices in your Desktop Chrome browser.

Firefox on Android - [Enable USB Debugging(https://developer.mozilla.org/en-United states of america/docs/Tools/nigh:debugging), connect your device into your computer and access the Dev Tools with about:debugging in your Desktop Firefox browser.

You should be able to run commands in the developer tools Console now.

Execute the post-obit lawmaking:

OneSignal.log.setLevel('trace');

You should see undefined every bit the result.

If y'all see:

Uncaught ReferenceError: OneSignal is not defined(…) or ReferenceError: OneSignal is not defined, then OneSignal is non active on your webpage, or you need to switch to the height frame context (see in a higher place screenshot at the beginning of this section).

At present that our web SDK'southward debug logging is enabled, please close the tab and open a new tab to the aforementioned page (refreshing the page is not enough to trigger some of our SDK events). You lot should come across a lot of output in the Console.

You lot can ever disable this additional logging by entering this code:

OneSignal.log.setLevel('warn');

Run in the Console:

              role isPushNotificationsEnabledVerbose() {     console.log('isPushNotificationsEnabledVerbose()');     Promise.all([             OneSignal.isPushNotificationsEnabled(),             OneSignal.getUserId(),             OneSignal.getRegistrationId(),             OneSignal.getNotificationPermission(),             OneSignal.isOptedOut(),             OneSignal.context.serviceWorkerManager.getActiveState()         ])         .so(([isSubscribed, userId, registrationId, notificationPermission, optedOut, serviceWorkerActive]) => {             panel.log('Is Completely Subscribed:', isSubscribed);             console.log('');             console.log('What is our OneSignal user ID?', userId);             panel.log('What is our push subscription token?', registrationId);             panel.log('What is the notification permission status?', notificationPermission);             console.log('Are y'all manually opted out?', optedOut);             console.log("Is a service worker registered and active? (should exist fake on Safari, otherwise should be 'Worker A (Main)')?", serviceWorkerActive);             console.log('What is the current URL of this page?', location.href);             panel.log("What environment does OneSignal call back information technology's in?", OneSignal.sdkEnvironment.getWindowEnv());         })         .catch(due east => {             panel.error("Upshot determining whether push is enabled:", e);         }); } isPushNotificationsEnabledVerbose();

Depending on whether yous are subscribed, you should see:

              Is Completely Subscribed: true  What is our OneSignal user ID? b7b14773-e053-44b6-8eee-1a8fe58c53ba What is our push subscription token? fwJQA8TYCTk:APA91bFbQyYR9kVvgmxHGV7fKr7sktzh4v2fEXad2KRlqq_zupfUexqbPscpcQ4Iru3IAOQ9sIrrt1TtlUySK1Jy2Vg7lzwpGHCRLBqa-er2cuQ6T79AG9l4MWKrwTfehWcBTDj_BdGD What is the notification permission condition? granted Are you manually opted out? false Is a service worker registered and active? truthful What is the current URL of this page? https://example.com What environment does OneSignal call back it'due south in? host

Only if y'all are subscribed (see above section), you can send yourself a exam notification. This notification will only go to yous and your other users volition non receive this notification. In the console, run:

OneSignal.sendSelfNotification()

You should see something similar to Promise {[[PromiseStatus]]: "pending", [[PromiseValue]]: undefined}, and you should receive a web push notification shortly after. Brand sure yous aren't using Private Browsing Mode / Incognito mode on Chrome or Chrome's full screen mode as this can hibernate and disable notifications.

Annotation: Please complete these steps in social club.

  1. Please follow steps i - 4 in the to a higher place section Debugging using Browser Developer Tools to try receiving a test notification.

    • For step #3, are you subscribed? If not, stop here, completely articulate your site information post-obit these specific instructions, and so re-subscribe to your site in club to receive notifications. Run step #3 again after to verify you lot're actually subscribed. When following the clear site data instructions, please exercise remember to shut all tabs to your site or restart your browser, since Chrome prevents the site'southward storage from being accessed until all existing tabs to your site are closed.

    • For pace #4, do y'all receive a test notification? If you exercise, you're done!

  2. If y'all're subscribed merely you did not receive a test notification, delight visit your OneSignal dashboard Delivery Folio to view if the exam notifications y'all've sent yourself shows at the elevation.

  3. If you're subscribed, did non receive a test notification, but you see the message has been delivered (colored green), delight open up Chrome to chrome://gcm-internals.

Click the "Kickoff Recording" button on the peak left. Making sure you see "Connectedness State: CONNECTED".

Go out this open up and send yourself a push (follow pace #iv above to ship yourself a exam notification).

You should run into something in the "Receive Message Log" if you got it.

  • If you don't encounter a "Data msg received", and then your Chrome browser is non receiving the notification at all. Please allow us know on support virtually this.

  • If you lot see "Data msg received" only you still didn't receive a notification, proceed to pace #4.

  1. Visit chrome://serviceworker-internals

Search for Scope: https://your-site.com. If you selected My Site is Not Fully HTTPS and chose a label for your site, search for Scope: https://mylabel.os.tc where mylabel is the characterization you chose for your site.

Click Audit, or Start -> Audit, like below. A Chrome Developer Tools popup will announced.

  1. On the Chrome Developer Tools popup to our service worker, click the Console tab, and run OneSignalWorker.log.setLevel('trace');. Information technology should return undefined. Any messages from our service worker should at present appear in this pop

  2. Switch away from the worker'south Dev Tools popup, and dorsum to your main page's Programmer Tools panel (where you followed stride 2). Please transport yourself another exam notification. You should a lot of output here with an fault since yous did non see the notification. Please on support about this error. You can correct click on the Panel -> Save equally ... and copy the file contents to our chat back up.

Updated 7 months ago

What'southward Side by side

Source: https://documentation.onesignal.com/docs/troubleshooting-web-push

Posted by: edgertonwasmand.blogspot.com

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